Franchise Owner: Neil Burnette
The TruBlue franchise, from day one, was built on the idea that people in the community needed an honest, high-quality, customer service-focused company that could do everything from minor handyman repairs to cleaning services to renovations. I’m Neil Burnette, the local owner and operator of TruBlue of Suffolk and I launched this business because I wanted to be that one-call-does-it-all company for Suffolk, Chesapeake, Portsmouth, Carrolton, Smithfield and the surrounding areas.
TruBlue is a full-service company that offers both bundled and unbundled services. Clients looking for dependable, high-quality, individual services can hire TruBlue for basic help around the home, handyman repairs, cleaning services, emergency repairs, landscaping, seasonal services and minor home renovations. For clients looking for total house care solutions – especially seniors and busy families who want the comfort and convenience of owning a home without worrying about the maintenance hassles – TruBlue offers a House Care Plus monthly and quarterly maintenance programs.
Before TruBlue, I built my career in retail leadership, first in sporting goods and then with a leading home goods company. Promotions and new assignments sent me to California, Arizona, Louisiana and Texas before my family and I settled in Virginia to oversee a company’s stores throughout Virginia. Although I enjoyed my work, I realized I was ready for a new challenge in a new industry when I bumped into another TruBlue owner, Tim Diemont.
Tim used to work for me – and we hadn’t seen in each other in about seven years – and his enthusiasm for what he was doing as a TruBlue franchisee was amazing. He was very happy about the company, the concept and the focus on service and, after talking to him, I realized how big of a difference TruBlue could make for people in my community. I love living in this area, but I know it can be challenging to contractors who will be on time, do quality work, clean up after themselves or even call you back.
In addition to the services TruBlue is known for, I enjoy having the opportunity to be a resource for seniors and their families. My mom is 95 and lives 3,000 miles away and it seems like, every time I go to visit her, there are small things that need fixed – from a closet door off the hinges to settings being messed up on the television – and TruBlue is in a unique position to be able to help with those sorts of small things. We want to partner with our clients to help with projects big and small.
TruBlue is unique because we have such a wide variety of services and because of our focus on providing a kind of high-quality customer service that people aren’t used to getting in this industry. Contact me today to see how my team can help with your next project.